Comments on: NewEgg.com Totally Redeems Themselves

By: Michael

Michael — Sat, 25 Jul 2009 15:40:42 +0000

for me it looks like they got to know about your previous post and now they are trying to prevent at all costs more negative ad…
but still it is nice to see that they care about it.

By: Rey Bango

Rey Bango — Fri, 24 Jul 2009 19:24:22 +0000

@Jake: I was really happy about the attention.

@Craig: Sure thing. They really came through and I was happy to tell everyone about it.

By: Craig Kaminsky

Craig Kaminsky — Fri, 24 Jul 2009 19:07:20 +0000

Thanks for posting the follow-up details, Rey. I’m saving up to build a ‘custom’ Linux machine and had some recommendations to use NewEgg.com. When I read the last post, it gave me pause and I’m very pleased to know this is how they treat their customers. You really can’t ask for much more. Again, thanks for keeping us updated.

By: Jake McGraw

Jake McGraw — Fri, 24 Jul 2009 16:05:02 +0000

I knew they would eventually do the right thing. There may be a small premium when shopping at Newegg but it is well worth it.

By: NewEgg.com Disappointment - Rey Bango

NewEgg.com Disappointment - Rey Bango — Fri, 24 Jul 2009 15:47:46 +0000

[...] Update: I received a call from NewEgg the next day and they’ve totally redeemed themselves. [...]